{"id":4592,"date":"2025-10-15T11:06:59","date_gmt":"2025-10-15T07:36:59","guid":{"rendered":"https:\/\/hayatmedisa.com\/?p=4592"},"modified":"2025-12-27T00:42:28","modified_gmt":"2025-12-26T21:12:28","slug":"%d8%a7%d8%af%d8%ba%d8%a7%d9%85-%d8%af%d9%88-%d8%af%d9%be%d8%a7%d8%b1%d8%aa%d9%85%d8%a7%d9%86-%d8%a8%d8%b1%d8%a7%db%8c-%d8%aa%d8%ac%d8%b1%d8%a8%d9%87%d8%a7%db%8c-%db%8c%da%a9%d9%be%d8%a7%d8%b1","status":"publish","type":"post","link":"https:\/\/hayatmedisa.com\/en\/%d8%a7%d8%af%d8%ba%d8%a7%d9%85-%d8%af%d9%88-%d8%af%d9%be%d8%a7%d8%b1%d8%aa%d9%85%d8%a7%d9%86-%d8%a8%d8%b1%d8%a7%db%8c-%d8%aa%d8%ac%d8%b1%d8%a8%d9%87%d8%a7%db%8c-%db%8c%da%a9%d9%be%d8%a7%d8%b1\/","title":{"rendered":"Integration of Two Departments for a More Unified Service Experience"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">At&nbsp;<strong>Hayat Medisa Teb<\/strong>, we believe that our relationship with customers does not begin merely after the sale, nor is it ever limited to a single service interaction. Accordingly, in line with enhancing our organizational structure and elevating the overall user experience, we have decided to merge the Customer Affairs and After-Sales Service units into a newly established department titled the&nbsp;<strong>Customer Experience and Services Department<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The objective of this strategic change is to develop a more comprehensive understanding of customer needs, feedback, and the end-to-end customer journey, ensuring that every interaction becomes an opportunity for learning, continuous improvement, and stronger trust-building.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This decision represents another step forward in our ongoing commitment to transparency, effective responsiveness, and the development of a sustainable and long-term relationship with our customers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At&nbsp;Hayat Medisa Teb, we believe that our relationship with customers does not begin merely after the sale, nor is it ever limited to a single service<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":4593,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[97],"tags":[253,254],"class_list":["post-4592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-97","tag-253","tag-254"],"_links":{"self":[{"href":"https:\/\/hayatmedisa.com\/en\/wp-json\/wp\/v2\/posts\/4592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hayatmedisa.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hayatmedisa.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hayatmedisa.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hayatmedisa.com\/en\/wp-json\/wp\/v2\/comments?post=4592"}],"version-history":[{"count":1,"href":"https:\/\/hayatmedisa.com\/en\/wp-json\/wp\/v2\/posts\/4592\/revisions"}],"predecessor-version":[{"id":5241,"href":"https:\/\/hayatmedisa.com\/en\/wp-json\/wp\/v2\/posts\/4592\/revisions\/5241"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hayatmedisa.com\/en\/wp-json\/wp\/v2\/media\/4593"}],"wp:attachment":[{"href":"https:\/\/hayatmedisa.com\/en\/wp-json\/wp\/v2\/media?parent=4592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hayatmedisa.com\/en\/wp-json\/wp\/v2\/categories?post=4592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hayatmedisa.com\/en\/wp-json\/wp\/v2\/tags?post=4592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}