FAQ

Before Purchasing a Hearing Aid

Questions related to hearing aid selection, types, purchasing, and ordering
Should I consult a physician before purchasing a hearing aid or undergoing a hearing test?
To receive professional consultation and undergo a hearing assessment, you may visit one of our approved clinics listed at the link below.
How do I know if I need a hearing aid?
If you notice difficulty hearing sounds clearly or understanding everyday conversations, you may need a hearing aid. Additionally, if someone close to you expresses concern about your hearing, this is an important sign that further evaluation may be necessary.
How long should a hearing aid be used?
The duration of hearing aid use depends on several factors, including the degree and type of hearing loss, prior experience with hearing aids, the patient’s occupation, and lifestyle. An audiologist will assess these factors and provide personalized guidance accordingly.
What are the features of a good hearing aid?
Key features of a high-quality hearing aid include excellent sound quality and durability, Bluetooth connectivity, rechargeable batteries, after-sales services (warranty and guarantee), availability of accessories, reasonable pricing, resistance to water and dust, and support for tinnitus masking technology.
I have hearing loss in both ears. Do I need hearing aids for both?
Yes, if you have hearing loss in both ears, it is recommended to use hearing aids for both ears in order to achieve optimal hearing quality and sound balance.
What types of hearing aids are available?
Hearing aids are available in various types, including Behind-The-Ear (BTE), In-The-Ear (ITE), and In-The-Canal (ITC) models.
Which hearing aid model is right for me?
The most suitable hearing aid model depends on the degree of hearing loss, your lifestyle, and personal preferences. Consulting an ENT specialist or audiologist is the best way to determine the most appropriate option.
What are the benefits of purchasing Unitron hearing aids?
In addition to offering all the essential features of a high-quality hearing aid, Unitron hearing aids provide unique advantages, such as the ability to upgrade the device’s technology level.
How long does it take for my hearing aid to be ready for delivery?
Delivery time may vary depending on the product type and availability; however, we strive to process and deliver orders as quickly as possible.
Can I view the prices of Unitron Canada hearing aids on the Hayat Medisa Teb website?
Yes, once the products are available, you will be able to view the prices of Unitron Canada hearing aids on our website.

Using a Hearing Aid

Questions related to usage, duration, care, and maintenance
How long does it take to get used to a hearing aid?
The adjustment period varies from person to person. Some individuals adapt within a few days, while others may require several weeks or even months.
Should I use my hearing aid in all situations?
Yes, for the best results, it is recommended to use your hearing aid in any situation where hearing clearly is important.
Can my hearing aid help me hear better?
Yes, with a properly selected and fitted hearing aid, you can significantly improve your hearing quality and enjoy clearer sounds and conversations.
Do I need to take special care of my hearing aid?
Yes, daily care is essential to extend the lifespan and ensure optimal performance. This includes replacing filters and batteries, cleaning the device and ear mold, and storing the hearing aid in a dehumidifier.
Are Unitron Canada hearing aids covered by warranty in Iran?
Yes, all Unitron Canada hearing aids are covered by a valid warranty in Iran.
How long does it take for my hearing aid to be ready for delivery?
Delivery time may vary depending on the product type and availability; however, we aim to deliver orders in the shortest possible time.

Hearing Aid After-Sales Services

Questions related to warranty, guarantee, repairs, and potential defects
Are Unitron Canada hearing aids covered by warranty in Iran?
Yes, all Unitron Canada hearing aids are covered by a valid warranty.
Is technical support and after-sales service available for Unitron Canada hearing aids in Iran?
Yes, Hayat Medisa Teb provides comprehensive technical support and after-sales services for all Unitron Canada products. This is made possible through a team of trained and experienced specialists, a fully equipped advanced repair and laboratory department, and access to genuine spare parts.