The Customer Relations Department of Hayat Medisa Teb participated in the specialized Brand Experience Management training course on August 16, 2025, aiming to enhance service quality and improve customer interactions. The course was conducted virtually by the Gorgan Chamber of Commerce, Industries, Mines, and Agriculture, with collaboration from the Iran–Kazakhstan Joint Chambers of Commerce and the Golestan Province Young Entrepreneurs Association.
Brand experience management is a key area in strengthening organizational relationships with customers and enhancing brand positioning in competitive markets. The course covered topics such as deep understanding of customer needs, designing unique experiences, leveraging modern marketing technologies, and increasing customer satisfaction.
Hayat Medisa Teb believes that customers are the most valuable asset of any organization. By participating in specialized training and continuously updating employee knowledge, the company strives to deliver the best possible services. Attendance in this course represents a significant step toward this goal and reflects the company’s commitment to continuous improvement in service quality and customer satisfaction.
Hayat Medisa Teb hopes that this experience will contribute to enhanced service levels and better interactions with its valued customers.
