As part of its ongoing commitment to enhancing service infrastructure, increasing transparency, and improving the collaboration experience with audiologists, Hayat Medisa Teb will gradually launch an SMS-based service status notification system for laboratory and repair services starting July 25, 2026.
From the moment a package is received at our facility until it is prepared and dispatched, audiologists will receive SMS updates at key stages of the service process. This initiative has been developed to improve transparency, facilitate service tracking, and strengthen communication throughout the service journey.
As this new feature enters its initial rollout phase, some adjustments and refinements may be made to further optimize the notification process. Feedback from our valued audiology partners will play an important role in helping us continuously improve this service.
At Hayat Medisa Teb, we believe that continuous infrastructure development, process improvement, and the adoption of modern technologies are essential to delivering professional, reliable, and responsive services to the hearing care community.
