As part of its ongoing commitment to service excellence and to improving collaboration with audiologists, hearing care centers, and end users, Hayat Medisa Teb has recently reviewed and enhanced several elements of its service infrastructure.
In this regard, the company’s Customer Relationship Management (CRM) system entered its operational phase at the beginning of June 2026. The system has been implemented to improve transparency, strengthen communication, and provide better tracking of service and laboratory requests.
In parallel, several service processes, timelines, and operational policies have also been reviewed and refined to ensure a more organized, transparent, and traceable service experience.
These initiatives are intended to enhance service quality, improve responsiveness, increase operational transparency, and create a better experience for both professional partners and end users.
We recognize that any infrastructure transformation may involve challenges and adjustments during its early stages. Nevertheless, we are confident that these developments will contribute to continuous service improvement and stronger engagement with the hearing care community in the months ahead.
Hayat Medisa Teb sincerely appreciates the trust, support, and valuable feedback of its partners and customers.
